[deploy] expand ticket dashboard ui

src/database/migrations/20251203123628_add_ticket_sla/migration.sql

@@ -0,0 +1,38 @@
+-- AlterTable
+ALTER TABLE "Ticket" ADD COLUMN     "firstClaimAt" TIMESTAMP(3),
+ADD COLUMN     "firstResponseAt" TIMESTAMP(3),
+ADD COLUMN     "kbSuggestionSentAt" TIMESTAMP(3),
+ALTER COLUMN "status" SET DEFAULT 'neu';
+
+-- CreateTable
+CREATE TABLE "TicketAutomationRule" (
+    "id" TEXT NOT NULL,
+    "guildId" TEXT NOT NULL,
+    "name" TEXT NOT NULL,
+    "condition" JSONB NOT NULL,
+    "action" JSONB NOT NULL,
+    "active" BOOLEAN NOT NULL DEFAULT true,
+    "createdAt" TIMESTAMP(3) NOT NULL DEFAULT CURRENT_TIMESTAMP,
+    "updatedAt" TIMESTAMP(3) NOT NULL,
+
+    CONSTRAINT "TicketAutomationRule_pkey" PRIMARY KEY ("id")
+);
+
+-- CreateTable
+CREATE TABLE "KnowledgeBaseArticle" (
+    "id" TEXT NOT NULL,
+    "guildId" TEXT NOT NULL,
+    "title" TEXT NOT NULL,
+    "keywords" TEXT[],
+    "content" TEXT NOT NULL,
+    "createdAt" TIMESTAMP(3) NOT NULL DEFAULT CURRENT_TIMESTAMP,
+    "updatedAt" TIMESTAMP(3) NOT NULL,
+
+    CONSTRAINT "KnowledgeBaseArticle_pkey" PRIMARY KEY ("id")
+);
+
+-- CreateIndex
+CREATE INDEX "TicketAutomationRule_guildId_active_idx" ON "TicketAutomationRule"("guildId", "active");
+
+-- CreateIndex
+CREATE INDEX "KnowledgeBaseArticle_guildId_idx" ON "KnowledgeBaseArticle"("guildId");